TERMS OF SERVICES

(hereinafter referred to as “Terms”)

  1. INTRODUCTION
  1. These Terms define the rules that govern the use of our Services, including those offered via Website.
  2. The Website is run by Lifho Media Sp. z o.o. (limited liability company) with its registered office at ul. Komandosów 27/31, 30-334 Kraków, entered in the Register of Entrepreneurs of the National Court Register (KRS) kept by the District Court for District Court for Kraków-Śródmieście, 12th Commercial Division of the National Court Register, under the KRS number: 0000461398, NIP (Tax ID number): 5130234897.
  3. Whenever in these Terms we use words such as „we”, “our”, “us” or “Jolanta Valentin” we mean Lifho Media Sp. z o.o. Whenever in these Terms we use words such as “you”, “your” or “yours” we mean the User (as defined below).
  4. DEFINITIONS

All capitalized terms shall have the following meaning:

  1. Agreement – a contract made based on these Terms, included but not limited to via the Website, concluded between Jolanta Valentin and you to provide the Products or Services;
  2. Cart – the technical functionality of the Website, which allows the User to create and place an order for Products;
  3. Consumer – any natural person which concludes the Agreement (makes use of our Services) in a context where it is not directly related to their business or professional activity or any natural person which concludes the Agreement in a context where it is directly related to their business activity but in accordance with their entry to the Polish Central Business Activity Register and Information it is not of a professional nature for this person;
  4. Newsletter – an electronic report containing news related to self-development or information about Products or Services, which Jolanta Valentin sends out to its subscribers;
  5. Payment Partner – a payment organization that processes payments associated with the purchase of the Products or use of the Services (e.g. Stripe);
  6. Personal Data – any information relating to an identified or identifiable natural person, such as your name, address, telephone number, or email address;
  7. Privacy Policy – Privacy Policy of Jolanta Valentin’s Products, Services, Website and  marketing activities, available at jolantavalentin.com/privacy-policy;
  8. Products – digital content that Jolanta Valentin offers to purchase via the Website based on these Terms; the Products include ebooks, online trainings or other products available on the Website.
  9. Professional – any natural or legal person which concludes the Agreement (makes use of our Services) in a context where it is directly related to their business or professional activity;
  10. Services – services that Jolanta Valentin renders to you based on in these Terms via Website; the Services include particularly providing the Newsletter, coaching sessions, and Products;
  11. User, you – any person or entity, including a Consumer and a Professional, which makes use of the Services;
  12. Website – Jolanta Valentin’s website available at jolantavalentin.com, along with all of its subpages and subdomains.

Singular, plural, gender. All references to the singular shall include the plural where applicable, and all references to gender shall include both genders and the neuter. 

Headings and titles. Headings and titles are used for convenience only and are not to be used in construing or interpreting these Terms.

  1. GENERAL PROVISIONS
  1. Subject matter. The Regulations define the rules for using the Website and the Services, including the conditions for placing an order for Products, making payments for Products and Services, delivering Products and Services, submitting complaints, as well as other rights and obligations of the User and Jolanta Valentin.
  2. User’s obligation. The User is obliged to read these Terms before using the Services.
  3. Scope of Services. We provide the following Services based on these Terms:
  • making our Website available to their visitors;
  • sending out the Newsletter to its subscribers;
  • organizing and providing individual coaching sessions to their participants;
  • making Products available for purchase.
  1. Restrictions on the use of the Services. You may only use the Services in a manner consistent with law. While using the Services you undertake in particular to refrain from any actions that may impede or disrupt the functioning of the Services, particularly such as destroying, changing, removing, damaging the Services or obstructing access to accounts of other users of the Services in any other manner whatsoever.
  2. User account. The Website does not offer a functionality to create a User account. You can browse our Website and make use of the Services without creating a User account. 
  3. NEWSLETTER
  1. In the Newsletter, we will provide you with the news related to self-confidence, personal development and finance or information about Products or Services, which Jolanta Valentin renders. We may also provide you with individualised offers for Products or Services – as long as you consent to receiving such information.
  2. Subscription for the newsletter is free of charge. In order to gain access to the Newsletter, you must sign up for it by providing us with your e-mails address and giving us your consent to receive the Newsletter. You can unsubscribe the Newsletter at any time by using the dedicated functionality in the received email message or by contacting us at help@jolantavalentin.com. 
  3. COACHING SESSIONS
  1. As part of the coaching sessions, Jolanta Valentin will provide you with consulting services in the field of self-confidence, personal development or finance.
  2. Coaching session services are provided to individuals only. Jolanta Valentin does not offer group coaching sessions.
  3. In order to register for a coaching session, you must first make the first appointment via ‘Schedule a session’ functionality on the Website, and choose the date of the appointment amongst dates available in the calendar.
  4. The first appointment is free of charge and it is aimed at getting to know User’s needs, setting goals of the coaching sessions, determining the schedule and the price of the coaching sessions, and making other arrangements necessary for the coaching sessions to take place.
  5. Further appointments (coaching sessions) are payable in the amount established during the first appointment, in a way specified in the section no. 7(1).
  6. PURCHASING PRODUCTS
  1. The User begins placing an order for Products by adding the selected Products available on the Website to the Cart. The User may modify contents of the Cart until confirming purchase of the Products by clicking the ‘order with obligation to pay’ button.
  2. In order to place an order, the User shall navigate to the Cart and:
  • accept the Terms;
  • accept the Privacy Policy;
  • accept the exempt from User’s right to withdraw from the contract due to the digital nature of purchased Products;
  • complete the order form with the necessary data, including User’s contact details; in order to do this, the User shall follow messages and information displayed on the Website;
  • choose payment option;
  • accept the order for Products by clicking the ‘order with obligation to pay’ button.
  1. Before placing the order, the User is provided with an order summary, i.e. the total price and detailed information about the order. Accepting the summary by the User is required to place the order.
  2. By placing an order, the User submits to Jolanta Valentin an offer to conclude the Agreement for the Products purchase, on the terms specified in the order. The conclusion of the Agreement takes place by accepting this offer by Jolanta Valentin.
  3. The User receives confirmation of accepting the order by Jolanta Valentin via email address specified in the order form. Along with the confirmation, the User is provided with the Agreement in a commonly used electronic format. 
  4. The final amount to be paid by the User includes the total price for all the Products added to the Cart.
  5. The prices on the Website are given in Polish zlotys and are gross prices (including VAT).
  6. PAYMENT AND DELIVERY
  7. Payment for Products and Services is possible with the following payment methods:
  • payment via an external electronic payment system held by our Payment Partner;
  • payment to the bank account indicated in the order confirmation.
  1. Due to the digital nature of Products and Services, they are delivered electronically – either via email specified in the order form, or via other remote communication tools.
  2. The fee for the order is charged either along with placing an order, or within 3 days upon receiving the order confirmation.
  3. Jolanta Valentin issues a VAT invoice at the request of the User who is a Professional. Purchases made by Users who are Consumers are documented with receipts. The invoices and receipts are delivered to the User electronically after confirming the acceptance of the order.
  4. Detailed information about the payment methods offered by the Website and their prices can be found on the Website.
  5. WITHDRAWAL FROM THE CONTRACT

Loss of right of withdrawal. Please note that due to the digital nature of purchased Products and redreder Services, the statutory right to withdraw from the Agreement within 14 days without giving any reason is not applicable, as long as you consent to receiving the Products or Services before the deadline to withdraw from the contract, and we have informed you that the right of withdrawal is not applicable in such case.

  1. COMPLAINTS

Filing a complaint.

In case you are unsatisfied with the purchased Product, or you have experienced any technical problem while using our Website or you have any reasonable objections to our Services, you can file a complaint by contacting us at help@jolantavalentin.com. The complaint shall describe your problem as precisely as possible, as it will allow us to react quickly and effectively.

Response to complaint. We will respond to your message via e-mail, without undue delay – no longer than 14 days from the day we have received it.

Right to appeal. If your case has not been satisfactorily resolved or the problem occurs again, you have the right to ask for the revision of our first stance. In order to do that please continue the previous email correspondence.

  1. TECHNICAL REQUIREMENTS

In order to access the Website and use the Services, you shall use the latest version of any popular internet browser (e.g. Google Chrome, Safari, Mozilla Firefox, Opera). The use of third-party software which influences the functioning and functionality of the browsers (browser extensions) may have an impact on the correct functioning of the Website. 

In order to make use of the Products, you shall use any software that enables reading PDF or text files in case of ebooks and video files in case of training videos. The Products will be delivered to the User in commonly used electronic formats.

  1. DATA PROTECTION

The rules for the processing of User’ Personal Data by Jolanta Valentin are specified in the Privacy Policy, available at jolantavalentin.com/privacy-policy.

The Privacy Policy constitutes an integral part of the Terms.

  1. ASSIGNMENT OF CONTRACTUAL RIGHTS AND OBLIGATIONS

We may assign any and all rights and obligations arising out of these Terms and/or Agreement to another entity. If you use the Services as a Consumer (rather than a Professional), you will receive a 14 days’ prior notice of the intention of assignment. If you don’t object to the assignment within the said period, we will consider that you consent to it. If you use the Services as a Professional (rather than a Consumer), you hereby agree to the assignment of rights and obligations by us to another entity.

  1. LIABILITY
  1. No liability for disruptions. Jolanta Valentin is not liable for any disruptions in the proper functioning of the Services, as well as for non-performance or improper performance of the Agreement caused by force majeure, third parties and/or by our efforts to improve the Website or Service functionality, unless we are solely liable for such an event.
  2. No warranties. The Services are provided on an “AS IS” basis without any warranties of any kind.
  3. CONTACT WITH US

Contact with Jolanta Valentin is possible via:

  1. post: ul. Komandosów 27/31, 30-334 Kraków;
  2. e-mail: help@jolantavalentin.com.
  3. FINAL PROVISIONS
  1. Changes to these Terms. We are entitled to unilaterally amend these Terms for the following important reasons: (i) organizational, business or legal changes with regards to us that affect the Services; (ii) amendments to law which affect the Services; (iii) changes in the Website’s functionalities. 
  2. Governing law. These Terms and the Agreement are governed by Polish law, excluding any conflict of law rules.
  3. Jurisdiction. Any disputes between us and you shall be settled by mediation or out-of-court dispute settlement. If we are unable to reach an agreement, any disputes which may arise from the application of these Terms shall be submitted to competent Polish courts.
  4. ODR. We inform you that we do not use alternative methods of settling disputes with consumers, unless it’s expressly required by applicable law. It means that we do not agree to participate and we are not obliged to participate in this kind of proceeding. Also we inform you that the European Commission operates a platform for out-of-court complaint and redress. The platform is available at the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN.
  5. Legal status. These Terms constitute the regulations within the meaning of art. 8 of the Polish Act on the provision of electronic services (Ustawa o świadczeniu usług drogą elektroniczną).
  6. Effective date. These Terms are effective as of the date 2024-03-18.